Sheetz, the Pennsylvania-born convenience store chain, is reviewing an employee rule known as the “smile policy” after business news site Insider made inquiries about it.
The policy states that “applicants with obvious missing, broken, or badly discolored teeth (unrelated to a disability) are not qualified for employment with Sheetz.”
Sheetz spokesperson Nick Ruffner, reached for comment Wednesday, acknowledged the policy and said it “will continue to be under review.”
“Throughout our history to date we have embraced an appearance policy, because we know how important a smile is to the customer experience when serving hospitality. However, we are always reviewing
